Frequently Asked Questions
All the Answers to Your Questions
Welcome to the PureDairy Help Center. Below you will find a collection of some of the most frequently asked questions about our Dairy Farm. However, if you still have additional questions after consulting our list of FAQs, then please get in touch directly and we will happy to answer any additional questions.
What sets PureDairy apart from other dairy suppliers?
At PureDairy, we stand out through our unwavering commitment to purity, quality, and ethics. Our focus on raising indigenous animals in a stress-free environment, combined with state-of-the-art in-house production facilities, ensures that you receive the freshest and finest dairy products available. We prioritize sustainability, ethical practices, and community support, making us a choice you can feel proud of.
​
How do you ensure the purity of your dairy products?
Our dedication to purity begins at our farm, where our animals are raised in a natural and healthy environment. We prioritize their well-being through proper nutrition and care. Our farm-to-home approach guarantees that you receive milk and milk products without any additives or artificial substances. Each product undergoes rigorous quality checks to maintain the highest level of purity.
​
What quality checks do your products undergo?
Quality is at the heart of everything we do. Our dairy products undergo stringent testing at multiple stages of production, including thorough inspections of milk quality, processing hygiene, and packaging integrity. These checks, conducted by our skilled professionals, ensure that every product bearing the PureDairy name meets the highest standards before reaching your doorstep.
​
How do you uphold ethical practices?
PureDairy is committed to ethical and sustainable practices. We prioritize the well-being of our animals, minimize our environmental impact through responsible farming methods, and support local communities. By choosing PureDairy, you're contributing to a more ethical and responsible dairy industry.
​
How does your farm-to-home delivery work?
Our farm-to-home delivery ensures the shortest possible time between milk production and consumption. After careful processing, your dairy products are packaged and delivered directly to your doorstep, maintaining their freshness and nutritional value. All our milk is produced inhouse from our our set of Pure Gir Certified Cows and Jaffrabadi Buffaloes.
​
Can I customize my dairy product orders?
Absolutely! We understand that preferences vary. While we offer a variety of dairy products, you can also tailor your orders to suit your needs. Simply contact our customer support team to discuss customization options. All orders above INR 200 are delivered free.
​
How do I place an order or set up a delivery schedule?
Ordering from PureDairy is convenient and hassle-free. You can place orders through our website or contact our customer support team directly. We also offer the option to set up a regular delivery schedule that aligns with your preferences.
​
What is your delivery area and schedule?
We currently serve all localities in Jalgaon, Maharashtra and can deliver Ghee countrywide. Our delivery schedule varies based on location. Please visit our website or get in touch with our team to check delivery availability in your area.
​
How can I get in touch with your customer support?
You can reach our friendly customer support team by emailing us at purediaryjalgaon@gmail.com or Whatsapp us on +918767206236. We are here to address any questions, concerns, or feedback you may have.
​
Do you offer any promotions or loyalty programs?
Yes, we value your loyalty! Keep an eye on our website and social media channels for information about ongoing promotions, special offers, and loyalty programs designed to reward our valued customers.
​
​
At PureDairy, we're here to provide you with more than just dairy products. We're committed to creating an enriching experience that prioritizes your health, supports ethical practices, and connects you to the essence of wholesome farming. If you have any other questions, please don't hesitate to reach out to us.
